However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Please reach out to me at **********************************.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. If you have any additional questions, my name is ****** and I am glad to be of service. We hope this helps to clear up any confusion. In the future when you would like to cancel a fund request, please let us know before placing any ticket orders! We would be more than happy to assist. Since you already all of the credits from the $30 fund request to place ticket orders on the Jackpocket app, there was no way for us to refund you in our system. Meaning, the completed transcation will show on your bank statement a 1-2 business days after your fund request was placed on the app. When funding from your bank account it is done via an ACH transfer, which takes up to two business days to complete. Regarding this review, please keep in mind that when you fund your account using your bank account we give you the funds immediately as a courtesy, but the charge to your bank account will never show up right away. We are very sorry to hear about your experience with Jackpocket and we would love the opportunity to answer any questions or address any concerns you may have. We attempted to reach out to you through our support platform and unfortunately did not receive a response.
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